Help Center

Help Center

Everything a seller needs to understand market opportunity, logistics, weekly payouts, stock support, and tailored pricing with CODSwiftly.

1. Markets and Expansion Opportunities

Why should I target Kenya and Tanzania through CODSwiftly? Kenya and Tanzania are emerging African ecommerce markets. That creates a better environment for sellers because competition is still lower than in saturated markets, price wars are lighter, and advertising costs can stay much more affordable.

Do I need a large amount of capital to start? No. CODSwiftly is designed to provide the operational infrastructure needed to start with a reasonable advertising budget. Fast logistics and quicker capital rotation can help sellers grow their budget over time.

2. Fast Shipping and Logistics

How long does shipping from China to Africa take? Inventory can move directly from China to our Kenya and Tanzania warehouse network in around 7 days using safer and more direct routes.

How long does delivery to the final customer take? Once stock is available locally, orders can be processed and delivered within 6 to 48 hours depending on product type, delivery zone, and route.

3. Payments and Cash Flow

When and how do I receive my profits from sales? Seller balances are settled and transferred once every week on a regular cycle.

Which payout methods are available? Available withdrawal options include USDT, direct bank transfer, and Payoneer.

4. Stock Financing

Do you offer stock purchasing support for sellers? Yes. Based on seller performance, sales volume, and operational stability, CODSwiftly may step in to finance or purchase stock.

5. Pricing and Fees

What are your local delivery, RTO, cancellation, and storage fees? Pricing depends on product dimensions, weight, and delivery geography. CODSwiftly provides tailored pricing plans instead of one universal table.

This help center is designed to clarify how CODSwiftly works before direct onboarding. Final commercial details can always be confirmed directly with the team.

Our Nairobi location

A professional Nairobi office location has been added above the footer so visitors can quickly find the team.

Office address Delta Corner, Oracle Tower, 13th Floor, Chiromo Road, Westlands, Nairobi, Kenya
Working hours Monday to Saturday · 08:30 - 18:00